Account Setup

Modified on Thu, 02 Feb 2023 at 01:52 PM

1. How do I download and install the App?

a.    Apple iPhone User – launch the App Store, search 'Force for Good' and click 'GET', or scan the QR Code on your Marketing Material to download.

b.    Android Phone User – launch Google Play, search 'Force for Good' and click 'Install, or scan the QR Code on our Marketing Material to download.

c.     Android Phone User based in Mainland China – click here.

d.    Once you've downloaded the App, you will search for your community and if your community is private enter your private community passcode.

e.   Once you have found your community and registered, a verification OTP will be sent to your email address to complete your registration.

2.    I didn't receive my OTP. How do I finish the registration process?

a.    Click the link 'Resend OTP'. If you still don't receive your OTP, check the junk folder in your mailbox. 

3.    How do I reset my password?

a.    When you're logged into the App, go to the 'Settings' page

b.    Select 'Change' password – you will be prompted to enter your current password and create a new one.

c.     If you are not logged in, please click ‘Forgot Password’ on the log-in screen.

4.    I'm leaving my organisation. Do I need to deregister from the Force for Good App?

a.    Force for Good is a platform that has been developed exclusively for your organisation's community members – if you're leaving the organisation, you will be asked to deregister from the App.

5.    How do I delete my Force for Good user account?

a.    Removing your Force for Good user account must be made via an email request to your community admin. 

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